Contact Us
Phone: (615) 826-3100
Fax: (615) 447-1060
Office Hours
Mon-Thurs: 7:30am-5:00pm
Fri: 7:30am-noon
Patients MUST be seen in the office before medication can be prescribed. Even if it's something another doctor wrote for you once upon a time, an office visit is required. If it has been over a year since your last visit, you can anticipate that we will want to see you to update your health records before writing ANY prescriptions.
Antibiotics and antivirals
It is impossible for us to tell through the phone whether your illness is a virus, a bacterial infection, or allergies. If you are ill enough that you think you require medication, please call and make an appontment. NO antibiotics or antivirals will be given over the phone without being seen.
Refills
Follow up appointments to monitor your progress on long term medications are very important. They ensure we are providing the most suitable treatment for your condition. Information about medications and treatments is constantly being updated, new treatments are being discovered, side effects have to be monitored, and conditions advance or improve to the point that dosages need to be adjusted.
To help you remember when your next follow-up is due, your provider will write your prescriptions to correspond for when we'll need to see you back. For example: if we need to see you twice a year, we'll write your medicine for six months at a time. Please take the "No Refills" message on your prescription bottle as a reminder to schedule your next office visit, preferably before you run out of your medicine.
If you do need a refill on something outside of your routine follow ups, have your pharmacy contact us electronically. Please allow two business days to process the request. Your provider will either refill the prescription or notify you that an office visit is required. If you or your pharmacy haven't heard back from us by day three, please call our office at (615) 826-3108 and leave a message for the nurse. She'll check on the request and get back to you.
Samples
Pharmeceutical companies provide us with a limited amount of samples. These samples are designed to be given to patients when they first start a new medication to make sure that they tolerate it well and that it produces the desired effect. We also sometimes give samples for a brief amount of time to patients in financial hardship. It would be inappropriate for us to fill a patient's prescriptions with samples every month on an ongoing basis.
Narcotics and Other Addictive Medications
Chronic use of addictive medication presents unique challenges in a primary care setting. Our practice is extremely selective in prescribing addictive medications of any type. We will not prescribe narcotics for long term use. If you have a chronic pain condition you will be referred to a pain management clinic to have a specialist monitor your pain medication. Declining to follow recommendations concerning the use of addictive medications will result in dismissal from our practice.
It is not our policy to phone in prescriptions, especially narcotics, after hours or on weekends.